Attending a webinar

Attending a webinar

Getting your computer ready for the webinar series

Before the day of the webinar, check your computer will be able to run the software. To do this, follow the steps below.

  1. Click on this link to test your system requirements. If you plan on using your work computer for the webinar, make sure you test this link at work with your work computer. It is possible that your organisation's firewall may cause issues with the software and we want to make sure everything runs smoothly on the day. If you are having any issues, you might need to see your IT department to get them to allow GoToWebinar on your network. This link provides some information on how they can do that.

    Alternatively, you can install the GoToWebinar app on your smartphone or tablet and view the webinar session on that. Just search for "GoToWebinar" on the Google Play store or on the Apple App Store.

  2. You should hopefully get the “success” message as shown below

  3. Next go to this link and install the software for GoToMeeting by clicking on either the Windows download button or Mac download button.

  4. If you are using Chrome you will get message like this to install the software, click on the Launch application button to start the installation process.

  5. If you can see the “waiting for the organizer screen” then you have successfully installed the software.

On the day of the webinar

  1. Make sure you have followed the previous guide on installing the software for the webinars

  2. The day before the webinar you will receive an email from that will contain your unique URL to attend the webinar.

  3. This will contain a link to the webinar series which you will need to click on. Please do not share this code with anyone else as it will only work for one computer and you will not be able to view the webinar if someone has access to your code.

  4. This will open up the previously installed software and the webinar will begin when the presenter starts